It is always difficult in advance to arrive at the probable cost of commissions in family research. We can in some cases, based on our wide experience, indicatea likely final charge.  

In some private family cases we have to advise that it is not probable that we as professionals will be able to complete the requested tasks within the available budget.   In these cases we sometimes suggest the research might be undertaken in part by the client themselves with our ongoing  guidance following a one to one consultation.  

For private clients our terms of trade are to seek an  undated,  personal or company cheque for the agreed amount, prior to commencement, on the understanding that it will not be presented for payment until we are in a position to present a report.

In lengthy or complex investigations, often the most practical method is to agree a series of stage payments against specific elements of the overall tasks.  

It is always disappointing for both us and the client when following a lengthy and genuine effort the available records fail to provide any additional information.  

This can be because for one reason or another the particular event was not recorded or the records, if they ever did exist, have been lost to history.  

Our fees are based on time and other outlay and can not be conditional on a ‘successful’ outcome. Much as clients  might sometimes wish we could, we cannot ’invent’ records to substantiate a  treasured family tradition